AI Concierge for rental property operators

Every lead answered.
Every viewing booked.
Without the chasing.

Venelo Concierge answers every enquiry on WhatsApp and voice, pre-vets applicants, and books viewings automatically — nights, weekends, bank holidays.

Lead in Pre-vetted Viewing booked

14-day money-back guarantee  ·  No contracts  ·  Cancel any time

✓  Built for rental property operators ✓  Responds instantly, 24/7 ✓  WhatsApp + voice — no app for tenants ✓  Your team only gets called when it matters
Venelo Concierge

Your AI letting agent.
Always on.

Every enquiry gets a thoughtful, on-brand reply in seconds. Concierge qualifies the lead, scores their intent, and books the viewing — so the only time your team hears about it is when there's a confirmed appointment.

24/7 WhatsApp & voice — no missed leads

Replies in seconds at any hour across WhatsApp and voice. Nights, weekends, bank holidays. Every lead is treated like a priority.

Pre-vetting built in

Move-in date, group size, budget, and fit — gathered conversationally before your team spends any time on an enquiry.

Viewing booking, no chasing

Proposes slots from your availability and confirms the appointment. Your calendar fills without a single message from your team.

Live listing page — AI Concierge built in

Every listing gets a live AI-powered page. Anyone who lands on it is met instantly by the Concierge — answered, pre-vetted, and guided to a viewing without your team touching it. The page works for you around the clock.

Live conversation

V

Venelo Concierge

● Online

Hi Jamie! I'm the Venelo Concierge for Bright Studio — City Centre Leeds. I can answer your questions and arrange a viewing right now. When are you looking to move in?
End of June ideally
Perfect timing — the property is available from 1st June. Is it just yourself, or are you looking with friends?
Just me 🙂
Great. The studio is £850 per calendar month — does that fit your budget?
Yes that works for me
Brilliant. I have Thursday at 5:30pm or Saturday at 11am — which works better?

Lead qualified · viewing about to be booked
Agent has not been involved yet.

How Concierge works

From first enquiry to confirmed viewing — hands free

A tenant submits an enquiry. Concierge takes it from there. Your team only steps in once the viewing is already booked.

1

Lead comes in

Via your live listing page or shareable link

2

Concierge responds

WhatsApp + voice enquiries answered instantly

3

Applicant is pre-vetted

Move-in date, budget, group size — gathered conversationally

4

Viewing is booked

Slots offered from your schedule and confirmed without chasing

5

Your team gets the brief

Pre-qualified summary — only when there's something worth acting on

Hot / Warm

Lead intent scoring

Qualified Leads

Every enquiry pre-vetted first

24/7

Enquiry coverage

0

Chasing required

Simple pricing

Start with one listing.
Scale to your whole portfolio.

Every plan includes your live listing page, full AI Concierge, WhatsApp + voice handling, lead pre-vetting, viewing booking, team briefing, all listing tools, and clear handover notes for your team.

Solo For landlords and small agencies

£15 / live listing / month

Pay only for what's active.

Best for landlords with one or a few properties who want every enquiry handled professionally.

  • Full AI Concierge
  • WhatsApp + voice handling
  • All listing boosters included
  • 1 voice number
  • Up to 3 alert recipients
Start with Solo →

14-day money-back guarantee

Enterprise For volume letting agencies, multi-branch teams, and large accommodation operators

from £299 / month

Custom rollout for teams, cities, and white-label delivery.

Best for large-scale operations — multi-branch agencies, portfolio operators, and large accommodation providers needing branded AI at scale.

  • Custom listing volume
  • Dedicated city numbers
  • Custom alert recipients
  • White-label delivery
  • Multi-site residence hubs For large accommodation operators with multiple buildings or cities. Create building-level hub pages with room-type enquiry flows — each room category gets its own Concierge-powered page. Includes white-label delivery and dedicated city numbers.
  • Monthly AI reporting
Plan your rollout →

Cancel any time

Need the full details? Compare plans below ↓

Compare plan details

For teams that want the exact breakdown before choosing.

Compare all plan details
Feature Solo Portfolio Enterprise
WhatsApp lead handling ✓ Included ✓ Included ✓ Included
Voice lead handling ✓ Included ✓ Included ✓ Included
Lead pre-vetting ✓ Included ✓ Included ✓ Included
Lead intent scoring ✓ Included ✓ Included ✓ Included
Viewing booking ✓ Included ✓ Included ✓ Included
All listing boosters ✓ Included ✓ Included ✓ Included
Live listings £15 per listing Up to 15 Custom
Voice numbers 1 number Up to 3 city numbers Dedicated city numbers
Alert recipients Up to 3 Up to 5 Unlimited
Secure portal access Single access Team access Custom access setup
Analytics Core Advanced + source attribution Advanced + monthly AI reporting
White-label delivery ✓ Included
Onboarding Guided setup Guided setup Rollout session
Listing Boosters

All of this.
Included with Concierge.

Upload one property. Venelo improves the listing, prepares the media, creates shareable versions, adds local context, and gives Concierge everything it needs to convert enquiries into viewings.

Core listing boosters

Image Enhancement

Brighter, sharper listing photos

Uploaded photos are automatically improved so each room looks clearer, cleaner, and more market-ready before the listing goes live.

Included with Concierge plans

Listing Description

Publish-ready property description

Rough notes are turned into a polished, accurate listing designed to help browsers understand the property and make an enquiry.

Included with Concierge plans

Property Video Teaser

Short video from your listing photos

Venelo creates a short property video with a British English voiceover, ready to share on social media and WhatsApp.

Included with Concierge plans

Live Listing Page

A dedicated page for every listing

Each property gets its own always-on page with the enhanced listing, media, local intel, and Concierge built in.

Included with Concierge plans

Reach & Enquiry Capture

Smart Listing Distribution

Shareable posts that lead back to Concierge

Venelo creates short listing versions for WhatsApp, Facebook, Instagram, Rightmove, Zoopla, and email — each designed to send enquiries back to your live page where Concierge can respond and book viewings.

Included with Concierge plans

Local Area Intel

Useful local context added automatically

Transport links, cafés, social spots, and local conveniences are added to your listing and knowledge base, so Concierge can answer location questions accurately.

Included with Concierge plans

Chinese Listing Version

Reach more international tenants

Your listing is translated into Simplified Chinese to help reach international students and overseas tenant networks. Enquiries route directly into Concierge.

Included with Concierge plans

Group Move Offer

Help groups book together

Offer a discount when tenants book two or more rooms. Concierge can promote the offer mid-conversation when group enquiries come in.

Included with Concierge plans
Create your AI-ready listing →

Not ready for Concierge yet? One-off listing asset packs may be available on request.

See the output

What your listing looks like on Venelo

From raw notes to published listing, enhanced photos to live Concierge — all in one place.

Before — rough agent notes

3 bed house to let, Manchester. Close to university. Kitchen, living room, 2 bathrooms. Washing machine, fridge, sofa included. Available 1st June. £1,400 pcm. Contact us for viewings.

After — ready to publish

A well-presented three-bedroom house in a sought-after residential area of Manchester, within easy reach of the city centre and the University of Manchester campus.

The property features a bright reception room, a well-equipped fitted kitchen, and two modern bathrooms — all furnished to a comfortable standard, with washing machine, fridge, and soft furnishings throughout.

Available from 1st June. £1,400 per calendar month.

Generated from raw notes in under 10 seconds.

Upload one photo. Venelo creates clean, market-ready options your team can review and approve.

Original photo — as submitted Original room photo as submitted

As submitted — personal items scattered, dull light, smartphone photo.

Version 1 — Clean Reality Clean Reality — personal items removed, room brightened truthfully

Personal items removed. Brightness, contrast, and sharpness improved while keeping the room materially truthful.

Version 2 — AI Styled Preview AI Styled Preview — curated accessories added to show room potential

Curated accessories added to show the room's potential. Clearly marked as AI-styled before publishing.

Market-ready AI styled

One listing. Five ready-to-post versions — each tailored to the platform's format and audience.

Facebook

Looking for your next home? 🏠 This stunning 3-bed house in Fallowfield is available from 1st June at £1,400 pcm. Bright rooms, fantastic location, and fully furnished. Reply or message us to arrange a viewing — our AI Concierge responds in minutes.

Instagram

Bright, furnished 3-bed in Fallowfield 🌿 Available June. £1,400/month. DM to book a viewing — or tap the link in bio for an instant reply via our AI Concierge.

#ManchesterLettings #StudentHousing #FallowfieldHouse #ToLet

WhatsApp broadcast

Hi! We have a great 3-bed property available in Fallowfield from 1st June at £1,400/month. Fully furnished, close to university and transport. Reply YES to get viewing slots sent over.

Rightmove

A well-presented three-bedroom house located in Fallowfield, Manchester, within easy reach of the city centre and university campus. The property offers a bright reception room, a well-equipped kitchen, and two modern bathrooms, all furnished to a comfortable standard. Available from 1st June 2026. £1,400 per calendar month.

Zoopla

This three-bedroom furnished house sits in one of Manchester's most popular rental areas — Fallowfield. Walking distance to the university, excellent transport links, and a strong local café and social scene. Bright throughout with a fully equipped kitchen and two bathrooms. Ready from 1st June at £1,400 per calendar month.

Generated in under 15 seconds from the same listing. Each version matches the platform's tone, character limit, and audience.

Concierge knows what's near your property. Area Intel is generated by postcode — transport, coffee, social — and injected into every tenant conversation.

🚇 Transport

Oxford Road corridor0.3 mi
Fallowfield Metrolink0.2 mi
Direct bus to Piccadilly12 min
M60 motorway3.5 mi
Manchester Piccadilly rail18 min

☕ Coffee & food

Ziferblat0.4 mi
Federal Café0.6 mi
Aldi & Sainsbury's Local0.2 mi
Rudy's Neapolitan Pizza0.8 mi
Takk Coffee House1.1 mi

🌳 Lifestyle

Platt Fields Park0.5 mi
Whitworth Art Gallery0.6 mi
The Footage (sport bar)0.3 mi
Pangaea nightclub0.4 mi
Aquatics Centre0.9 mi
💬

When a tenant asks "what's the area like?", Concierge answers from this — not from a guess. Generated once, used in every conversation for that listing.

A short property video — Ken Burns pan animation, enhanced photos, and a British English AI voiceover. Ready for Instagram, Facebook, WhatsApp status, and portal video slots.

Property Video Teaser still frame
Property Video Teaser — ~15 sec
Ken Burns animation MP4 · 1080×1920

AI voiceover — en-GB, Kore voice

"Three-bedroom house in Fallowfield, Manchester. Fully furnished, close to the university. Available from the first of June at fourteen hundred pounds per month. Book a viewing now."

What's included

Ken Burns pan across your listing photos
AI voiceover from listing copy (British English)
Price + availability end card
MP4 — portrait (9:16) and landscape (16:9)
Refreshed when photos or details change

Ideal for

Instagram Reels Facebook video WhatsApp status TikTok Rightmove video slot Email campaigns
🎬

Included with every Concierge plan. Available as a standalone booster (£20) for any listing without a subscription.

A full Simplified Chinese listing pack — description, key facts, and a tenant-facing message — ready for WeChat, Chinese student portals, and international recruitment pages.

English — source listing

A well-presented three-bedroom house in Fallowfield, Manchester — within easy reach of the University of Manchester campus.

Bright reception room, well-equipped fitted kitchen, two modern bathrooms, fully furnished. Washing machine, fridge, and soft furnishings included.

Available from 1st June 2026. £1,400 per calendar month.

3 bed Furnished Available June £1,400/month
简体中文版 — Simplified Chinese

曼彻斯特法洛菲尔德精装三居室出租,距曼彻斯特大学步行可达。

房屋宽敞明亮,设有舒适客厅、现代化厨房及两间浴室,全屋配备家具,含洗衣机、冰箱及软装。

2026年6月1日起入住。月租1,400英镑。

📱 微信或WhatsApp咨询:我们的AI礼宾助手随时为您安排看房。

三居室 全配家具 6月入住 月租£1,400

💬

WeChat posts

Ready-to-share copy for Chinese social

🎓

Student portals

UCL, UoM, Imperial — Chinese student boards

🌏

International pages

Recruitment sites and university overseas pages

venelo.ai/live/fallowfield-3bed-manchester
venelo.ai
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Fallowfield, Manchester, M14 6NW

3-Bed House — Fallowfield, Manchester

3 bed Furnished Avail. 1 Jun £1,400 pcm
3-bed house Fallowfield 1 / 8
+6 more
🚶 Oxford Rd  0.3mi 🚇 Fallowfield Metro 🌳 Whitworth Park 📶 High speed Wi-Fi
Property type 3-bed house
Tenancy 12 months
Available from 1 June 2026
Rent £1,400 / month
Deposit £1,400 (protected)
Agency Apex Lettings
AI
AI Concierge
● Available 24/7

Your AI Concierge is here 24/7

Ask questions, get instant answers and book viewings — any time, day or night.

AI WhatsApp Concierge

Chat instantly. Ask questions. Book viewings.

💬

AI Voice Concierge

Call and speak to the AI assistant.

📞
🛡 Secure 🔒 Private ⚡ Instant
🛡 Rent with confidence  ·  All Apex Lettings properties are verified and protected. Your deposit is secure with government-approved schemes. Learn more about our protection →

Every live page includes WhatsApp + Voice AI Concierge, so enquiries go straight into a pre-vetted conversation.

Questions

Everything you need to know

Venelo Concierge is the core service. It captures leads, responds instantly, pre-vets applicants, and moves viewings forward with zero manual chasing. Every Concierge plan also includes all listing boosters for active listings — listing copy, Smart Listing Distribution, Chinese Listing Version, Local Area Intel, image enhancement, and a Property Video Teaser.
Three steps: create your account, add your listings, choose your plan. That's it — Concierge is live immediately on every active listing. You can add more listings at any time and each one gets Concierge within minutes of being published. Tenants reach your Concierge via the live listing page Venelo creates for each property, or via the shareable link you can post anywhere — WhatsApp groups, Facebook, Rightmove, emails, wherever you market your properties. All listing boosters are applied automatically from day one: enhanced copy, improved photos, Smart Listing Distribution, Chinese Listing Version, Local Area Intel, and a Property Video Teaser — all included in your plan.
No. Everything happens over WhatsApp — which tenants already have on their phone. There's nothing to sign up for and nothing to install. The experience feels like messaging a person, not filling in a form.
Yes — always. The opening message discloses that the tenant is speaking to an AI letting assistant. On Portfolio and Enterprise plans the assistant carries your agency's brand. On Solo it presents as Venelo Concierge. Transparency is built in.
No. Every Concierge plan includes the full Venelo experience for active listings. The difference between plans is scale, numbers, users, recipients, analytics, white-label needs, and rollout complexity — not whether smaller customers get the real product.
Solo is priced per live listing at £15/month — so smaller operators only pay for the listings they are actively running. Portfolio is a flat £129/month for up to 15 listings, which works out cheaper from 9 listings upwards. Both include the full Concierge.
A live listing is a listing that is currently active and running with Venelo Concierge. Archived, inactive, or paused listings are not counted.
Yes. You set your weekly availability grid in your settings — which days and times you're open for viewings. Concierge proposes two specific slots from your schedule and confirms the booking with the tenant. You stay in control.
Concierge will let the tenant know that the property manager will follow up directly — and flags the thread for your team. It never fabricates information. Property facts come exclusively from your listing data.
Yes. Text-based boosters (listing copy, Smart Listing Distribution, Chinese Listing Version, Local Area Intel) can be refreshed as needed for active listings. Image enhancement can be refreshed when listing photos are updated. Property Video Teaser is maintained for each listing with controlled refreshes. Fair use applies.
Listing tools are built to work alongside Concierge — that is where they have the most impact. For specific situations, speak to us about what is available. We are happy to help.
Yes. Start with Solo, move into Portfolio when running more listings, and move into Enterprise for broader rollout, more users, more numbers, and white-label delivery. Your data and listings carry over.
Yes. These are early subscriber prices while Venelo is launching. Early subscribers keep their agreed rate while their account remains active, unless they move to a larger plan or request a custom rollout.
Yes. No contracts or lock-in. Cancel from your portal at any time — your Concierge continues until the end of the current billing period, then stops. We also offer a 14-day money-back guarantee if you change your mind after signing up.
The 14-day money-back guarantee covers your Concierge subscription in full. To keep the guarantee fair, booster file exports and downloads — Property Video Teaser video files, enhanced listing images, Smart Listing Distribution content, and Chinese Listing Version content — are not available for external download during the first 14 days. Your Concierge is fully live from day one and all booster content is active on your listing pages immediately. If you cancel and request a refund within 14 days, we will refund your subscription in full. Booster export and download unlocks automatically on day 15 if you choose to continue.
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